Commenting at this blog is temporarily disabled

September 10, 2010 by Walter Schneider.

Note 2010 09 13:

The posting of comments appears to be possible again as of now.  I hope that the fix that 1and1.com devised will be a permanent solution. –Walter

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Note 2010 09 10: 1and1.com, the web host for this blog, is presently experiencing a problem that prevent anyone (even the moderator) from posting comments to any of the blog entries.

1and1.com is in the process of fixing the problem.  The ability to post comments will be restored as soon as 1and1.com is done with finding the cause of the problem and fixing it. –Walter

Update 2010 09 11: 1and1.com is still working on resolving the problem.  I have now spent a considerable amount of time discussing the problem with a number of people on their staff, but as of now it appears that their work on the problem resulted in no improvement or solutions.  However, the second-last and last user reps. I spoke with both told me that the problem (involving a WP Hashcash error message being received instead of an acknowledgment that sending a comment was successful) requires “escalation”, with the last one of them telling me that it would now be escalated by sending a problem ticket to “the back office”.

It is great to know that, but will that now truly happen, and is it standard procedure that four or five calls are required with time-consuming and repetitious explanations for people of whom some obviously have trouble navigating a blog even with instructions before anything will actually be done?

It remains to be seen how long it will take to fix the problem their software is causing.  In the meantime, the commenting function at the blog is still not functioning, and Dads & Things is effectively out of commission, other than that postings and updates to postings can be made and viewed.

I am not impressed at all with the performance of 1and1.com.

Oh, and I should mention that the WordPress version used by 1and1.com for this blog now tells anyone who cares that five comments were made for this posting, but only four comments are shown.  Moreover, I made more than a dozen attempts to post a comment to this posting, but the error message I receive keeps telling me that I failed to be successful on only four previous attempts.

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